Quantcast
Channel: Whats New Items – WhosOn
Browsing all 33 articles
Browse latest View live

Settings portal audit history

Keep a tight track of the changes made in your settings portal. We now keep a record of portal activity […] The post Settings portal audit history appeared first on WhosOn.

View Article



In-client charts

An extension of the in-client metrics summary. As well as your headline stats, view a more detailed chart of total […] The post In-client charts appeared first on WhosOn.

View Article

Dynamic window launching

Launch the inline chat window more responsively, from the click of any website icon, banner, or button of your choice. […] The post Dynamic window launching appeared first on WhosOn.

View Article

Google Analytics feedback

Feed a thorough report of chat progress into Google Analytics. WhosOn sends data on what stage of the chat the […] The post Google Analytics feedback appeared first on WhosOn.

View Article

Visitor language selection

An addition to the pre-chat survey that allows your visitors to select the language they wish to chat in. They […] The post Visitor language selection appeared first on WhosOn.

View Article


Canned response automation

Now, if your agents start typing a message that matches an existing canned response, WhosOn will automatically suggest that response […] The post Canned response automation appeared first on WhosOn.

View Article

Send broadcast message

Keep your agents in the loop with broadcast messages. Supervisors and admins can send a mass message to all logged-in […] The post Send broadcast message appeared first on WhosOn.

View Article

Agent activity logs

A deep dive into each user’s daily chat activity, filtered in a handy calendar view. For each agent, see a […] The post Agent activity logs appeared first on WhosOn.

View Article


The iOS chat window now indicates a pending disconnection on idle

The iOS chat window now indicates a pending disconnection on idle The post The iOS chat window now indicates a pending disconnection on idle appeared first on WhosOn.

View Article


The welcome message is no longer hard-coded and can be changed

The welcome message is no longer hard-coded and can be changed The post The welcome message is no longer hard-coded and can be changed appeared first on WhosOn.

View Article

The “Powered by” image can now be converted to text

The “Powered by” image can now be converted to text The post The “Powered by” image can now be converted to text appeared first on WhosOn.

View Article

Updated site model to handle additional translation settings

Updated site model to handle additional translation settings The post Updated site model to handle additional translation settings appeared first on WhosOn.

View Article

Translation bug affecting the Filipino language

Translation bug affecting the Filipino language The post Translation bug affecting the Filipino language appeared first on WhosOn.

View Article


Filtered agent search

Search for current logged-in agents by skill and department, as well as by username. See the numbers of active agents […] The post Filtered agent search appeared first on WhosOn.

View Article

The hide functionality for the inline tracking code is now standardised

The hide functionality for the inline tracking code is now standardised The post The hide functionality for the inline tracking code is now standardised appeared first on WhosOn.

View Article


Work periods work to the exact time, rather than converting to an hour format

Work periods work to the exact time, rather than converting to an hour format The post Work periods work to the exact time, rather than converting to an hour format appeared first on WhosOn.

View Article

All users connected to the settings portal now receive a notification when a...

All users connected to the settings portal now receive a notification when a change is made The post All users connected to the settings portal now receive a notification when a change is made appeared...

View Article


Default new users can now edit local settings permission

Default new users can now edit local settings permission The post Default new users can now edit local settings permission appeared first on WhosOn.

View Article

Translation can now be forced within a chat window

Translation can now be forced within a chat window The post Translation can now be forced within a chat window appeared first on WhosOn.

View Article

Added chat classes to mobile layouts

Added chat classes to mobile layouts The post Added chat classes to mobile layouts appeared first on WhosOn.

View Article
Browsing all 33 articles
Browse latest View live




Latest Images